Privacy Policy

Last updated: May 12, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Dixie Oriental Supermarket LLC, 3900 Bardstown Rd, Louisville, KY 40218.
  • Cookies are small files placed on Your device by a website, containing details of Your browsing history.
  • Country refers to: Kentucky, United States.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to Dixie Oriental Supermarket, accessible from DixieOrientalSupermarket.com.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including:

  • Email address: sales@DixieOrientalSupermarket.com
  • First name and last name
  • Phone number: +1 (423) 812-6985
  • Address: 3900 Bardstown Rd, Louisville, KY 40218

Usage Data

Usage Data is collected automatically when using the Service. It may include Your Device's IP address, browser type and version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Where required by law, we use non-essential cookies only with Your consent and You can withdraw consent at any time through your browser settings.

  • Necessary / Essential Cookies — Session cookies used to provide services and authenticate users.
  • Notice Acceptance Cookies — Persistent cookies identifying whether users have accepted cookies.
  • Functionality Cookies — Persistent cookies remembering choices such as login or language preferences.

Use of Your Personal Data

  • To provide and maintain our Service.
  • To manage Your Account and registration.
  • For the performance of a contract for products or services purchased.
  • To contact You by email, phone, SMS or other electronic communication.
  • To provide news, special offers and information about similar goods and services.
  • To manage Your requests.
  • For business transfers, such as a merger or acquisition.
  • For data analysis, identifying usage trends and improving Our Service.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes and enforce our agreements.

  • User accounts: duration of the account plus up to 24 months after closure.
  • Support tickets and chat transcripts: up to 24 months from closure.
  • Website analytics and server logs: up to 24 months from collection.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside Your jurisdiction. We take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You. You may contact Us to request access, correction or deletion at any time.

Disclosure of Your Personal Data

We may disclose Personal Data in connection with business transactions, in response to lawful requests by public authorities, or where necessary to comply with legal obligations, protect our rights, prevent wrongdoing, or protect personal safety.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially reasonable means to protect it, We cannot guarantee absolute security.

Service Providers

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

  • By email: sales@DixieOrientalSupermarket.com
  • By phone: +1 (423) 812-6985
  • By mail: 3900 Bardstown Rd, Louisville, KY 40218